Refund policy

Return Policy

Thank you for your purchase. We strive to ensure that you are satisfied with your order.

Returns

Customers may request a return within 14 days of receiving the product. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Return Process

To initiate a return, please contact us with your order details. Once your return request is approved, you will be provided with return instructions.

Return Shipping

The customer is responsible for all return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.

Inspection & Approval

Once we receive the returned item at the address below, it will be inspected. We will then notify you whether the return has been approved.

Refunds

If your return is approved, a refund will be processed to your original payment method. Please allow a few business days for the refund to reflect, depending on your payment provider.

Return Address
Unit 40 Bella Vie
52 Lovemore Road
Ravenswood
Boksburg
1459

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as playing cards and drinking games. custom products such as special orders or personalized items.

Unfortunately, we cannot accept returns on sale items or gift cards.

If you have any questions regarding returns, please feel free to contact us.